At Covergirl Hair Collection we maintain a high level of quality assurance. All of our hair is prepared and professionally packaged at our office in South Florida. All hair goes through a rigorous process to make sure that you are receiving the best quality hair possible. All orders are thoroughly inspected before shipping. It is our primary focus to make sure that our customers are completely satisfied. Due to hygiene and sanitary reasons we ( DO NOT ) offer refunds or exchanging. 

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• Please make sure you order correctly 

• Provide your correct address 

• After 3 days we will not accept any exchanges 

• If by chance we have made a mistake with your order you have 3 days with receipt to contact us for an exchange
   

• No exceptions